Need help with Zenia Care? Fill out the form below and our team will get back to you.


    Frequently Asked Questions

    How do I invite a family member?

    Go to Profile → Family Members → tap the invite icon to generate an invite code. Share the code with your family member and have them enter it when they create their account.

    How do I cancel my subscription?

    Open the Settings app on your iPhone → tap your name → Subscriptions → Zenia Care → Cancel Subscription.

    How do I restore my purchase on a new device?

    Open Zenia Care → go to Profile → tap Restore Purchases.

    Who can edit parent information?

    Only the family owner (the person who created the family) can edit parent information and change the parent photo.