Privacy Policy Last updated: March 2026
Rough Neck Inc. (“we,” “us,” or “our”) operates the Zenia Care mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
Information you provide:
- Account information (name, email address, password)
- Family member information (display names, roles)
- Parent/care recipient information (name, date of birth, medical notes, health conditions, allergies, surgeries, medications, photos)
- Care data (tasks, appointments, medications, care notes, messages)
Information collected automatically:
- Device type and operating system
- App usage data and crash reports
- Subscription and purchase history (processed by Apple and RevenueCat)
How We Use Your Information
We use your information to:
- Provide and operate the Zenia Care app
- Sync care data across your family members’ devices
- Process subscription payments
- Improve app performance and fix bugs
- Respond to support requests
How We Share Your Information
We do not sell your personal information. We share data only with:
Supabase — our secure database and backend provider. All data is encrypted in transit and at rest. Learn more at supabase.com.
RevenueCat — processes subscription management and purchase history. Learn more at revenuecat.com.
Apple — processes all in-app purchases through the App Store. Learn more at apple.com/privacy.
Data Storage and Security
Your data is stored securely using Supabase, hosted on AWS infrastructure. We implement industry-standard security measures including encrypted connections (SSL/TLS) and role-based access controls to protect your information.
Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at info@rnitechsolutions.com.
Children’s Privacy
Zenia Care is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent at any time
To exercise these rights, contact us at info@rnitechsolutions.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
Rough Neck Inc. Email: info@rnitechsolutions.com